The CSR role here is like a patient account coordination or management. The CSR will be assigned a portfolio anywhere from 600 - 900 patients and is responsible to manage the monthly refill process for products our department supplies. These supplies are primarily covered under the Medicare Part B insurance for patients in Nursing Homes for parts of the body considered to have permanent malfunctions.
Patients in these circumstances are typically elderly, either mentally or physically disabled, or have needs due to injury.
Tube Feeding, Ostomy, Urology, Tracheotomy, Diabetic and Wound Care products are our focus. The CSR must obtain all required medical documentation to determine they are qualified to be receiving the prescribed products and that they have insurance that will reimburse us for supplying those products.
The hours are M - F, this is a temp to perm opportunity.
Candidates that fit this role are highly skilled in communication - both oral and written, comfortable with technology, have good organization and time management skills, excellent phone etiquette, can move seamlessly from one task to another as they are pulled in many direction throughout the day, and are comfortable talking about body parts and ailments. Experience in the healthcare industry is very helpful but not required.
Country: USA, State: Minnesota, City: Golden Valley, Company: Kforce Inc.
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