Technical Analyst at Minnetonka

COMPANY OVERVIEW:
Vital, a Toshiba Medical Systems Group Company, is a market leader in advanced visualization software solutions for physicians and healthcare specialists. The companys sophisticated technology gives radiologists, cardiologists, oncologists and other medical specialists’ productivity and communications tools that can be accessed throughout the enterprise and via the Web at anytime and anywhere for patient care and treatment planning. Vitrea® software has been installed at more than 5,000 hospitals in over 80 countries. Established in 1988 and headquartered in Minneapolis, Vital Images also has offices in Europe and Asia. For more information, visit www.vitalimages.com

BASIC PURPOSE AND OBJECTIVES:
In this role, you will provide technical expertise in the Administration and Support for global implementations of Enterprise Applications including system installations and upgrades, solution monitoring, problem analysis and resolution, software patching, system copies, performance tuning, user management and system testing. You will support application development, test and production systems as well as functional teams as required.

OVERALL OUTPUTS, DUTIES AND RESPONSIBILITIES:
• Provide support for Vital Images overall application landscape including JIRA, Salesforce.com, NetSuite, SharePoint and others as required.
• Design, develop, document, test and implement changes to software configurations for existing and new Enterprise Applications.
• Apply system analysis techniques and procedures to determine technical hardware, software, or system functional specifications, including consulting with users.
• Perform data conversions from external data sources into enterprise applications.
• Configure application security including users, roles, profiles, and other permission controls as required.
• Support and troubleshoot integration technologies between Enterprise Applications as required.
• Prepare detailed diagrams outlining systems capabilities and processes
• Perform database and application SQL performance monitoring and tuning
• Perform data dictionary maintenance
• Coordinate new hardware setup for application installations and upgrades with the Infrastructure Support Team
• Coordinate database backup and recovery with Production Support Team
• Coordinate disaster recovery planning and implementation with Production Support Team

EDUCATION AND EXPERIENCE REQUIREMENTS:
• Two (2) plus years of prior technical administration responsibility
• Minimum Education Bachelor’s degree in Computer Science or a related field

BASIC SKILLS AND REQUIREMENTS:
• Ability to maintain current knowledge of all relevant technology developments and seek opportunities to deploy new technologies that benefit Vital Images, Inc
• Ability to complete technical designs that are in line with the technical requirements, following the applicable design standards and ensure those designs are functionally and technically sound and integrate with other related system components
• Experience working in a multi-tier development environment
• Experience and/or training with application development technologies such as JavaScript, XML, HTML, SQL, and object oriented programming languages
• Experience with enterprise integration and/or ETL tools
• Decision making and analytical skills
• Ability to develop strong relationships with people inside and outside of the organization
• Uses client feedback as a basis for improving service and performs necessary follow-up work without being prompted
• Excellent organizational skills and flexibility
• Strong interpersonal skills, self-motivated and very detail oriented with superior problem solving ability
• Self-manage multiple conflicting priorities while meeting deadlines
• Ability to evaluate and propose technical alternatives for resolving business and technology issues

PREFERRED SKILLS AND EXPERIENCE
(Ideal candidate would possess one or more of below skills/experiences)
• At least 2 years of experience with administration and/or development of Salesforce.com application using APEX classes, triggers, Visualforce pages and controllers
• At least 2 years of experience with administration and/or development of NetSuite application using SuiteBuilder and SuiteScript
• At least 2 years of experience with administration and/or development of products in the Atlassian application suite such as JIRA, Confluence, and Fisheye

PHYSICAL REQUIREMENTS:
No unusual physical requirements

WORKING CONDITIONS:
Regular business hours are Monday through Friday, 8:00 a.m. to 5:00 p.m. Hours can vary and expand as dictated by project demands.

We are an Equal Opportunity/Affirmative Action Employer M/F/D/V
Country: USA, State: Minnesota, City: Minnetonka, Company: Vital Images Inc..