Under the direction of the District Technical Production Manager (DTPM) the incumbent will provide technical service on Preventive Maintenance calls, shuttle necessary parts and supplies for service repair completion for repair technicians, and to perform on-the-job training tasks when working with a Break Technician on call types. The goal of this position is to be a feeder into either the Install Tech or Break/Fix Tech position. RequirementsTo provide the proper customer focus, Work as a dedicated team member to ensure fast, flexible and expert service to every customer within a Tuesday - Saturday schedule.
Demonstrate a sense of urgency to meet customer time commitments
Meet key performance metrics and/or productivity goals as defined by the business
Provide courteous repair service
Continuously look for methods to improve business performance and enhance the customer experience
Perform miscellaneous duties as assigned
Experience/Education
High School diploma or general education degree (GED) preferred
Must be at least 18 years of age
Must be able to pass the pre-employment drug screen, criminal background check and drivers license check
Country: USA, State: Minnesota, City: Saint Paul, Company: Sears Roebuck and Co..
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