Training Manager - Healthcare - Golden Valley, MN at Golden Valley

Description:

This isnt HR. This is Human Capital at UnitedHealth Group. Here, youre expected and empowered to be your best, to grow and to develop your skills. Join us and help people live healthier lives while doing your lifes best work.(sm)

The Training Manager leads and manages a team of instructional designers throughout all phases of small to large-size instructional design and communications development projects. Training Manager will also mentor and coach team members to improve their instructional design and project management skills, collaborate with colleagues to establish standard instructional design processes, templates and guidelines to design, develop and maintain training materials within established timelines. He or She will engage the Training Department leadership team and Human Capital to ensure that department and corporate goals are achieved.

Primary responsibilities for this position include:

Managing, coaching and mentoring a team of instructional designers
Assisting with problem-solving and/or technical issues
Assisting in QA and final approval of any/all content types before deployment
Overseeing development of overall course design and structure (templates, models, etc.)
Researching new technologies and methods
Managing Human Capital responsibilities (recruiting, hiring, evaluating)
Overseeing training metrics
Maintaining awareness of customer needs and feedback
Meeting with internal contacts to gather information for the development of training programs
Designing and developing training programs
Uploading programs into the Learning Management System (LMS)
Managing projects and following-up with customers through project completion
Developing new, efficient methods for training

Qualifications:

Required Qualifications include:

6+ years excellent writing skills is required
6+ years of experience in instructional design, training, and adult learning theory and application; demonstrated ability to recommend and create a variety of training solutions based on needs
Ability to work and lead/inspire team members in a fast-paced, rapidly changing environment
Application of effective verbal, nonverbal, and written communication methods to achieve desired results
Ability to provide effective feedback to team members to enhance and improve training solutions that they develop
Organization skills and experience leading and managing medium- to large-sized instructional design projects
Intermediate to advanced proficiency with Microsoft Office applications (Word, PowerPoint, and Excel)
Intermediate to advanced proficiency with any of the following: Flash, Captivate, Dreamweaver, Articulate Studio, Photoshop
Effective interaction with others in order to produce meaningful outcomes
Facilitation skills
Preferred qualifications include:

Solid knowledge of OptumHealth Care Solutions products, services and business operations
Bachelors Degree or higher in Instructional Design, Education, Communication and/or related field
Experience managing teams of instructional designers

At OptumHealth, you will perform within an innovative culture thats focused on transformational change in the health care system. You will leverage your skills across a diverse and multi-faceted business. And you will make contributions that will have an impact thats greater than youve ever imagined.OptumHealth is part of the family of companies that make UnitedHealth Group one of the leaders across most major segments of the US health care system.

OptumHealth helps nearly 60 million Americans live their lives to the fullest by educating them about their symptoms, conditions and treatments; helping them to navigate the system, finance their health care needs and stay on track with their health goals. No other business touches so many lives in such a positive way. And we do it all with every action focused on our shared values of Integrity, Compassion, Relationships, Innovation & Performance.

At OptumHealth, you will perform within an innovative culture thats focused on transformational change in the health care system. You will leverage your skills across a diverse and multi-faceted business. And you will make contributions that will have an impact thats greater than youve ever imagined.

Diversity creates a healthier atmosphere: equal opportunity employer M/F/D/VUnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. In addition, employees in certain positions are subject to random drug testing.
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Country: USA, State: Minnesota, City: Golden Valley, Company: UnitedHealth Group.