Business Process Consultant 1 at Saint Louis Park

Job Description

Wells Fargos Consumer Lending Group (CLG) is an industry leader in supporting homeowners and consumers. We put customers at the center of all that we do. We make every decision - and design every product and service - with our customers in mind. If its not good for our customers, then its not good for Wells Fargo.It starts with you. We must attract, develop, retain and motivate the most talented people those who care and who work together as partners across business units and functions. We believe everyone on our team is important and deserves respect for who they are and how they contribute to our success.The CLG team includes our home mortgage, home equity, consumer credit card, personal loans and lines, direct auto, dealer services and commercial auto, retail services and education financial services businesses.Join the #1 Mortgage originator and servicer (Source: Inside Mortgage Finance)Our Default Servicing Team: Respectfully engages, understands and advises consumer real estate customers of available solutions to resolve mortgage delinquencies. Organizes, leads, and facilitates cross-entity, enterprise wide process improvement initiatives that will encompass an end to end analysis of current and future state redesign and requires specialized knowledge or skill critical to the redesign effort. Performs problem solving activities including root cause analysis and business case preparation for proposed staff, structure process and/or technology changes, including cost estimates. Establishes standards for measuring performance against process requirements. Aligns projects to management strategy. Performs new process improvement techniques and services. Develops metrics that provide data for process management indicators for future improvement opportunities. Identifies and manages resources, including cross-entity members, to successfully execute projects. Provides consultation on the use of re-engineering techniques to improve process performance and product quality. Coaches multiple redesign teams in Lean and or Six Sigma process and tools. Drives business awareness of quality/process methodology. Expected travel 50%.

Job Requirements

* Basic Qualifications:
10+ years business analysis experience and or 5+ years business process engineering experience.

* Minimum Qualifications:
Strong understanding of financial controls and risk.
Country: USA, State: Minnesota, City: Saint Louis Park, Company: Wells Fargo.