Nurseline RN Case Manager - Ask about the privilege to work at home! at Bloomington

Description:

Nurseline RN Case Manager

This telephonic registered nurse position requires an integrated approach to servicing members. Key expectations are to focus on coordinating available resources for members when they call in to utilize services. It requires flexibility and ability to welcome, support, and excel in a fast paced environment that changes often to meet and exceed customer and member expectations.

No weekends. No holidays. This position is based in our Bloomington, MN, office*. Paid training begins early August 2013 Hours: Monday Friday 1:30pm 10pm

* earn the privilege to work from home once quality standards and performance metrics are consistently met.

Takes in-bound calls and places out-bound calls as dictated by consumer and business needs

Assesses and triages immediate health concerns

Identifies problems or gaps in care offering opportunity for intervention

Provides health education and coaches consumers on treatment alternatives to assist them in best decision making

Supports consumers in selection of best physician and facility to maximize access, quality, and to manage heath care cost

Coordinates services and referrals to health programs

Prepares individuals for physician visits

Manages utilization through education

Assists members in sorting through their benefits and making choices

Special projects, initiatives, and other job duties as assigned

Want to learn more before applying for this role? Click here to view the Realistic Job Preview: Telephonic_Case_Manager_Optum.pdf

Qualifications:

Current, unrestricted RN licensure
3+ years of Clinical RN experience, resulting in excellent clinical skills and judgment
Excellent written and verbal communication skills
Proficient in MSOffice, with the ability to navigate a Windows environment
Able to assess and identify needs
Able to influence, motivate, and move members along the continuum of change
Expert conflict management skills
Ability to commute daily to the Bloomington, MN, office
Ability to work M-F, 1:30-10pm

OptumHealth is part of the family of companies that make UnitedHealth Group one of the leaders across most major segments of the US health care system.OptumHealth helps nearly 60 million Americans live their lives to the fullest by educating them about their symptoms, conditions and treatments; helping them to navigate the system, finance their health care needs and stay on track with their health goals. No other business touches so many lives in such a positive way. And we do it all with every action focused on our shared values of Integrity, Compassion, Relationships, Innovation & Performance.At OptumHealth, you will perform within an innovative culture thats focused on transformational change in the health care system. You will leverage your skills across a diverse and multi-faceted business. And you will make contributions that will have an impact thats greater than youve ever imagined.Diversity creates a healthier atmosphere: equal opportunity employer M/F/D/VUnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. In addition, employees in certain positions are subject to random drug testing.
Country: USA, State: Minnesota, City: Bloomington, Company: UnitedHealth Group.