Customer Service/Dispatch Representative at Sauk Rapids

Job Description

Contact Shippers/Receivers to schedule pick/delivery times

Dispatch and communicate with drivers for complete delivery of freight

• Data Entry
• Trace shipments, provide bills of lading & proofs of delivery, etc., as requested by customers and or sales persons
• Interact with managers, dispatch team or sales persons to report all tracking 
• Employees are expected, and must be able to perform all such duties and tasks

Job Requirements

• Strong oral & written communication skills
• Must be self-directed & detail oriented in a fast-paced environment
• Good computer skills, including Microsoft Word & Excel
• Prior transportation/customer service experience desired but not necessary
• Must be able to and comply with all company policies, rules, procedures and Code of Conduct
• Must be able to interact well with others
• Ability to work independently or in a team setting, in a fast paced environment
• Must be mentally and emotionally capable of handling a high stress environment
• High School Diploma or General Educational Degree (GED), or any combination of education and experience, which would provide an equivalent background
• Responds well to questions.
• Ability to read, interpret and comply with written information and documents such as operations/procedure manuals along with the ability to meet deadlines
• Must pass a pre-employment drug screen and will be subject to a criminal history background check

Country: USA, State: Minnesota, City: Sauk Rapids, Company: Bedrock Freight Brokerage, LLC.