Credit/Collections Representative at Plymouth

Job Description

Maintain days sales outstanding (DSO) and delinquency in accordance with company, department, and individual objectives through the application of credit investigation, collection techniques, and the setting and management of appropriate credit limits.
Responsibilities Include
??? Reduce and maintain DSO and delinquency on assigned accounts at an acceptable level, consistent with company, department, and individual objectives through consistent and effective collection contact. This must be accomplished in a manner that maximizes revenue and minimizes bad debt expense/exposure, while maintaining excellent customer and sales force rapport through effective communication and follow up.
??? Investigate and resolve customer holdbacks and inquiries in a timely manner, which often involves collaboration and coordination with other functional areas and the field in a manner that provides prompt service to the customer.
??? Communicate effectively with representatives from our customer accounts
??? Conduct credit investigation on new and existing accounts. Assign and maintain appropriate credit limits up to $25,000 and payment plans that are consistent with the customers financial position that balances the need to maintain control with the need to prevent unnecessary credit hold flags on orders.
??? Submit credit investigation paperwork to the Credit Manager for credit limits in excess of $25,000
??? Review, discuss options, and coordinate collection issues with sales management and sales representatives in an effort to maintain an open account basis with customers. Coordinate the resolution of invalid purchase orders and other discrepancies with customers, the sales force, and customer service.
??? Collaborate with departmental and cross-functional personnel on assigned projects related to process improvement, training, and initiatives with accounting, order entry, or other functional areas.
??? Review and manage orders on hold to determine disposition, with a particular eye towards production and shipping deadlines and customer expectations.
??? Other duties as assigned.
Qualifications
??? Demonstrated ability working with minimal supervision and exercising judgment in developing and implementing strategies for results
??? Solid understanding of credit & collections policies, procedures & strategies related to business customers
??? Ability to read, interpret and understand credit reports
??? Demonstrated strong analytical and reconciliation skills
??? Excellent negotiation and customer service skills
??? Excellent oral and written communication skills
??? Knowledge of accounting practices and good math skills

Job Requirements

 
Country: USA, State: Minnesota, City: Plymouth, Company: Accounting Now.