Customer Accounting Specialist at Edina

Job Description

Job Title: Customer Accounting Specialist

 

Company Information:

 

Apex Systems and parent company On Assignment combine to be the 2nd largest IT staffing firm in the U.S. Founded in 1995 and headquartered in Glen Allen, Virginia, Apex utilizes specialized technology and industry practice groups to deliver the most talented and qualified technical professionals for temporary and permanent placements with clients within all major industries. Apex has a presence in 49 markets and over 6,500 contract employees currently placed in companies throughout the country.

 

Throughout the years, Apex has been recognized as a leader in the staffing industry and recently won awards for corporate growth and client satisfaction. Apex offers significant opportunities for advancement as we expand to meet the needs of our clients and the marketplace. For more information about Apex Systems, visit www.apexcareers.com

 

Job Description:

A Customer Accounting Specialist (CAS) is responsible for coordination of office operations to ensure efficiency and accuracy within the branch Sales offices.  The CAS handles office organization and adherence to company policies and procedures while maintaining contractor orientation and payroll processing.

 

The CAS is managed remotely by the Field Accounting Supervisor and locally by the Managing Director.  The position works independently and is expected to make decisions regarding company policies and procedures daily. 

 

Specific Tasks:

 

Sustain daily operations within branch Sales office.  Including: contractor set up, weekly time and expense verification, as well as management of unbilled items.

-  Uphold company policies, procedures and standards implementing appropriate processes within Sales office to ensure compliance.

-  Implement new company initiatives within Sales office ensuring all customers are aware and prepared for necessary changes.

-  Monitor compliance with policies, procedures and standards providing feedback and/or recommendations to Field Accounting Supervisor and Managing Director regularly.

-  Verify contractor processing within internal system, Bullhorn.

-  Manage contractor time and expense processing on a weekly basis ensuring timely and accurate approvals.  (Contractor volume will vary by Sales office location.)

-  Manage the unbilled report for Sales office making certain all outstanding items are handled efficiently.

 

Handle contractor orientation and maintain office records ensuring compliance with Federal and State regulations.

-  Organize and deliver new hire orientation and registration for contractor employees.

-  Ensure office files are maintained and up-to-date which includes:

Adherence to record retention policy.

Ensuring files are locked and secure.

Compliance with Federal and State regulations.

-  Validate compliance with E-Verify, Form I-9, W-4, and state tax document regulations.

 

Maintain office efficiency.

-  Maintain office equipment and work with Shared Services to address necessary maintenance.

-  Anticipate office needs for supplies.  Replenish supplies as necessary.

-  Prepare and analyze operational reports and share with Field Accounting Supervisor, Managing Director and/or Executive Vice President.

-  Update office benefits and compliance alterations.

-  Assist with or lead special projects for Shared Services and/or within Sales office.

 

Ensure strong customer relationships via excellent support and service.  Position interacts with multiple levels of personnel within the company as well as contract employees and clients.

-  Provide superior customer service to internal and external customers in a professional and courteous manner.

-  Serve as the primary liaison between the Sales office and Shared Services.

-  Handle customer inquiries and complaints timely.

-  Meet with the Managing Director regularly to review accounting functions and office operations.

-  Communicate process changes, updates and reminders to all customers.

-  On occasion, serve as coverage for other branch Customer Accounting Specialists handling time and expense processing as well as general questions.

NOTE: May fluctuate depending on the existence of a Sales Administrative Assistant in the branch.

Job Requirements:

• Superior customer service skills
• Superior oral and written communication
• Ability to work with limited supervision; independent
• Outstanding organization and time management skills
• Ability to multitask and meet deadlines
• Detail oriented
• Able to handle stressful situations
• Top notch problem solving and decision making skills
• Adaptable to change and an ever-evolving work environment; flexibility
• Coachable and receptive to feedback
• Intermediate Microsoft Excel, Word, and Internet navigational experience 
• Experience in general office or administrative duties

 

Desired Skills:

• Previous experience in payroll processing
• Previous experience with E-Verify and/or Form I-9
• Knowledge of PeopleSoft program.
• Undergraduate degree.

 

Benefits:

We offer great benefits such as:

 

• Health, Dental and Vision Insurance
• Long and Short-Term Disability
• Life Insurance
• Vacation and Holiday Pay
• 401k Retirement Plan
• Training and Advancement opportunities
• Tuition Reimbursement
• Birthdays Off
• Philanthropic Opportunities
• Referral Program
• Partial Gym Membership Paid
• Team Building Events

 

 

 “Apex Systems is an Equal Opportunity Employer and encourages minorities and females to apply"

Job Requirements

Job Requirements:

• Superior customer service skills
• Superior oral and written communication
• Ability to work with limited supervision; independent
• Outstanding organization and time management skills
• Ability to multitask and meet deadlines
• Detail oriented
• Able to handle stressful situations
• Top notch problem solving and decision making skills
• Adaptable to change and an ever-evolving work environment; flexibility
• Coachable and receptive to feedback
• Intermediate Microsoft Excel, Word, and Internet navigational experience 
• Experience in general office or administrative duties

 

Desired Skills:

• Previous experience in payroll processing
• Previous experience with E-Verify and/or Form I-9
• Knowledge of PeopleSoft program.
• Undergraduate degree.

Country: USA, State: Minnesota, City: Edina, Company: Apex Systems Careers.