Patient Services Manager 1 at Minneapolis

Job Description

Are you passionate about serving patients into health? Patients are at the heart of everything we do.

As the Patient Services Manager for Fairview University Hospital, ranked the #1 hospital in the Twin Cities and among the nations best hospitals by U.S. News & World Report you will support our patient room service operation.

Your success will be measured:

• Reduce wait times for calls by coming up with innovative approaches to scheduling
• Improve efficiencies by maximizing performance
• Build team synergy and cohesiveness

This is an ideal role for someone who is passionate about wellness and nutrition and who is looking to gain exposure in roles that could lead to careers in nutrition or a variety of food service career tracks. The Patient Services Manager will report to the General Manager and be guided by a strong leadership team that includes another Patient Services Manager. He or she will oversee our At Your Request-Room Service Diningpatient meal delivery and works closely with the Clinical Nutrition team which includes diet review, menu development, and day to day issues or needs. Other duties include meetings with department heads, meal rounds, and meeting with nurse managers. Success will be measured by an increase in patient satisfaction through implementation of ongoing innovations that improve service or safety, employee engagement and adherence to all Sodexo/HAACP standards.

The ideal candidate has experience working directly with patients and has a strong knowledge of nutrition in a healthcare environment as well as a CDM certification. Preferred candidates will have a degree in nutrition, an RD certification, a track record in increasing employee engagement within a union environment and experience with room service in a healthcare environment.

Provides direction, guidance, and supervision/direction of patient hospitality employees at patient care units. Manages initiatives for job redesign and process improvement, including interdepartmental improvements with nursing staff.

Basic Education Requirement - High School Diploma or GED
Basic Management Experience - 1 year
Basic Functional Experience - 1 year work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.

Sodexo will require a background check and may require a drug screen for this position.
Sodexo is an EEO/AA/M/F/D/V employer.

Job Requirements

 
Country: USA, State: Minnesota, City: Minneapolis, Company: Sodexo.