Job Description
Join one of the most successful Caterpillar dealers in the country! Established in 1914, Ziegler Cat has a long-standing reputation as a choice destination for people seeking rewarding, stable careers. Ziegler currently has an opening for a Service Supervisor to manage the service we provide across all product lines. We are looking for a leader to help us continue to grow our business and continue to provide superior service for our customers.
Responsibilities:
- Leadthe branch service shop to ensure an efficient, safe, and profitable operation
- Manage daily workflow delegating work to shop and field technicians
- Advise customers on repairs, define the scope of work, and ensure expectations are met
- Assist technicians on complex diagnostic and repair issues
- Oversee technician productivity and performance including conducting annual reviews, administering disciplinary action as necessary, promoting safety in the workplace, and helping to lead technical and professional development
Job Requirements
- 2-year technical degree in diesel engines or equipment maintenance
- 5+ years of relevantdiesel equipment repair experience
- 2+ years in a lead or supervisory position
- Previous experience with CAT equipment; Challenger tractors, combines or hay equipment; LEXION combines; AGCO RoGators, TerraGators, and SpraCoupes; Sunflower tillage equipment; or White Planters a plus but not required
- Basic understanding of warranty issues
- Thrive in a fast-paced environment & possesses strong organizational skills
- Excellent diagnostic and trouble-shooting skills
- Strong written and verbal communication skills
- Committed to serving our customers and developing a team with similar values
- Basic computer skills
What We Can Offer You:
- Health, Vision, and Dental Insurance
- 401k with match
- Disability & Life Insurance
- Paid Holidays & Personal Time Off
- Wellness programs
- Training
- Advancement opportunities
- Safe, clean, and friendly work environment
Ziegler is one of the largest and most successful Caterpillar dealers in the United States. Beyond clean, friendly work environments and state-of the-art equipment, tooling, and machinery, we offer a comprehensive package of benefits covering all the essentials of health, wellness, and financial planning making life and work more enjoyable and rewarding. Our employees also gain experience respected throughout the industry and access to training and support to advance and achieve professional goals. Ziegler Cat is an EEO Employer.
Special Assistance and Accommodation for Applicants with Disabilities
Country: USA, State: Minnesota, City: Marshall, Company: Ziegler.
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