Vital, a Toshiba Medical Systems Group Company, is a market leader in advanced visualization software solutions for physicians and healthcare specialists. The companys sophisticated technology gives radiologists, cardiologists, oncologists and other medical specialists productivity and communications tools that can be accessed throughout the enterprise and via the Web at anytime and anywhere for patient care and treatment planning. Vitrea® software has been installed at more than 5,000 hospitals in over 80 countries. Established in 1988 and headquartered in Minneapolis, Vital Images also has offices in Europe and Asia. For more information, visit www.vitalimages.com
BASIC PURPOSE AND OBJECTIVES:
The purpose of the "Solutions Architect" requires the knowledge and skills in healthcare imaging informatics that are both broad and deep. To be effective the Solutions Architect, the employee must have experience on multiple hardware and software environments and be comfortable with complex heterogeneous systems environments. The Solutions Architect is expected to be a senior technical guru who has led multiple projects through the Software development process or Systems Development Life Cycle (SDLC), and has usually performed in a variety of different roles in that life cycle. The person needs an ability to share and communicate ideas verbally, both orally and in writing, to executive staff, business sponsors, and technical resources in clear concise language that is the parlance of each group.
The Solutions Architect is responsible for the development of the overall vision that underlies the projected solution and conveys that vision through execution into the solution. The Solutions Architect becomes involved with a project in the sales process and is involved in the Functional analysis (FA) of developing the initial requirements.
They should have hands-on experience in multiple industries and across several disciplines. They can master a variety of hardware platforms including mainframes, distributed platforms, desktops, and mobile devices. Akin to that they should also possess skill and understanding of a variety of Operating Systems. A broad and deep understanding of Databases is also required.
A Solutions Architect is to develop and review new technologies and processes to increase the efficiency of the technical sales teams as well as utilize the latest technologies to enhance the ways we sell and promote our products. This job involves staying current and becoming an internal champion on the latest deployment and integration technologies such as VMware and Citrix as well as the API integrations to optimize the way our platforms can integrate in sales opportunities.
OVERALL OUTPUTS, DUTIES AND RESPONSIBILITIES:
Job Responsibilities:
• Become knowledgeable with all possible deployment capabilities for VM ware and Citrix.
• Become knowledgeable with all possible deployment capabilities for Hyper V.
• Become knowledgeable with all possible deployment capabilities for systems integration capabilities.
• Become knowledgeable with all possible deployment capabilities for Python and Internal API.
• Become a technical and deployment champion on our API capabilities for all products and act as a liaison between Vital Images and other companies on technical integration points.
• Work with business development on evaluations of technical pieces of third party vendors.
• Work with existing partner liaisons to be a source of technical information.
• Create a training program to educate sales and sales operations staff on current and new deployment
• Deliver sales messaging for educational and sales purposes.
• Coordinate ongoing communications with cross functional groups within the business to convey the thoughts of our internal and external customers for new and existing products.
• Ability to understand and articulate customer business requirements and develop corresponding solution design.
• Strong communication skills with both technical and non-technical audience.
• Strong presentation skill and ability to clearly demonstrate software solutions across a range of technical and business users up to board level management.
• Work as a Technical Architect to define system requirements and application design
• Configuring applications for prototyping.
• Assist Sales Account Manager in the generation of high quality responses to RFPs.
• Serve as a team member in development of the customer-driven solution, contributing to crucial technical decisions as the nature of a client project evolves.
• Work to improve communication transfer between customer facing technical teams on all deals for optimization of project management, deployment and ongoing support.
• Point of contact for internal teams on customer topology and environmental knowledge.
Communication
• Understand the internal relations with sales and other departments of the company.
• Develop and maintain cross functional communication with other departments for development and sales opportunities.
• Understand all sales tools and how to best communicate the use of these tools to sales.
• Ability to demonstrate the products and overall messaging of the company.
• Communicate with management on the status and quality of sales demonstrations.
Technical
• Technical experience in Microsoft products, database skills and networking.
• Technical experience with VMWare, Hyper V, Citrix and Internal API.
• A thorough background in server and hardware architecture.
• Basic Network background.
• Understanding of clinical workflow and dataflow.
Professional Growth
• Keeps current on new technology through the use of Trade Magazines and Tradeshows, technical training courses, working with existing leaders in the business and working with customer leaders.
• Must be able to attend training seminars and Conferences.
Service Quality
• Provides accurate and timely information to sales.
• Incorporate tools for the sales operations team to measure site access and bandwidth for adequate installations and demonstrations.
• Responds to sales needs and timing.
• Assumes responsibility to keep knowledgeable on areas of expertise.
Organizational Communication
• Shares prompt, reliable and complete information to others who need it.
• Attends or is responsible for information given at meetings and through our organizational channels.
• Demonstrates attention to others by using active listening skills.
• Maintains patient and appropriate organizational confidentially.
Other Job Requirements
• Attendance - Is consistently present and punctual
• Orients new employees as assigned.
• Ability to take on project to completion with little coaching.
EDUCATION AND EXPERIENCE REQUIREMENTS:
• Degree in Computer Science (or related field). A candidate with enough relevant work experience may also be considered.
• Proven track record in a sales support role including 3+ years of pre-sales experience with complex enterprise software solutions.
• Non-vendor specific networking experience and Microsoft product knowledge is a must.
• Experience with enterprise-wide software implementations with heterogeneous OS and vendors, Microsoft Windows XP/2000/2003, and Microsoft IIS.
• Technical experience in a consulting or implementation environment supporting server/networking/architecture issues in software implementation and systems integration.
• Experience with DICOM and PACS in the medical imaging industry is preferred.
• Industry certifications preferred.
SKILLS AND OTHER REQUIREMENTS:
• Strong communication, interpersonal, relationship building, consulting, teamwork, and leadership skills.
• Ability to organize work, establishes realistic goals and deadlines, and executes the plan.
• Ability to prioritize tasks and manage multiple changing priorities.
• Exceptional client service skills
• Effective time management skills
• Must have a valid driver’s license
• Up to 70% travel required
• Other duties as assigned
PHYSICAL REQUIREMENTS:
• Must be able to lift 75 lbs.
• Must be able to travel via car and airplane up to 75%
WORKING CONDITIONS:
Regular business hours are Monday through Friday, 8:00 a.m. to 5:00 p.m. Travel and training will involve some weekends.
We are an Equal Opportunity/Affirmative Action Employer M/F/D/V
Country: USA, State: Minnesota, City: Minnetonka, Company: Vital Images Inc..