Registration Specialist at Saint Louis Park

Job Description

Center for Diagnostic Imaging (CDI), headquartered in Minneapolis, Minnesota for more than three decades, partnered with Insight Imaging in 2012 to create one of the nation’s largest radiology providers for fixed site and mobile diagnostic imaging and interventional services. Together we have 116 retail imaging centers, 128 mobile units and operate in more than thirty states. Our organization will serve nearly a million patients in 2013, offering a wide range of screening, diagnostic and interventional procedures that complement each community’s needs, in collaboration with radiologists, healthcare providers, hospitals and health systems. 

We are seeking a Part Time Registration Specialist for our St Louis Park, MN Center.  This position will be Monday, Wednesday, and e/o Friday 3:00 pm - 10:00 pm.

Under the direction of the Office Supervisor, provides services to patients and referring professionals by cheerfully greeting and registering patients along with performing other duties as assigned

ESSENTIAL DUTIES AND RESPONSIBILITIES:
 

• Creates a positive experience for every customer, every day by believing in and practicing the CDI Experience

• Greets and checks-in patients scheduled for imaging services; register demographic information and process payment plans and copays with patients

• Pre-certifies all exams with patient’s insurance company

• Waivers-knowledge of insurance carriers for example; Medicare, and procedures that require waivers and obtaining authorization if needed prior to appointment.  Responsible to have the patient sign, or explain to the patient, and to forward the waiver to the business office for processing

• Follows-up on any un read exams

• Handles “release of information" requests for patients, referring offices, other medical facilities, attorneys & insurance companies following CDI guidelines

• Supports technologists in order to ensure highest patient satisfaction.  Act as liaison between technologists and the patients waiting for exams.  Must relay messages regarding scanner status and other clinic information

• Maintains an up-to-date and accurate database on all current and potential referring physicians

• Fields calls appropriately for center associates

• Arranges transportation and hotel accommodations for patients when appropriate

• Maintains front office lobby area such as straightening magazines, organizing coffee supplies, and general office clean up

• Maintains the supply of patient information sheets

Job Requirements

COMPETENCIES (KNOWLEDGE, SKILLS AND ABILITIES) REQUIRED:
 

• Ability to work independently and in a team environment.

• Ability to work well under pressure with deadlines - sense of urgency

• Ability to work in a fast-paced environment with a variety of personalities and work styles

• Ability to be flexible in schedule and adaptable to constant change

• Ability to effectively handle and prioritize multiple tasks and frequent interruptions

• Ability to handle details with accuracy

• Ability to learn computer software programs

• Ability to be at work on time and as scheduled

• Skill with interpersonal relationships and ability to effectively interact with all levels of staff and outside contacts

• Skill in organizing and prioritizing of work, and following assignments through to completion

• Skill in written and verbal communication

• Knowledge of and adherence to company policies and protocols

REQUIRED QUALIFICATIONS:
 

• Minimum – high school graduate

• Must have a working knowledge of Microsoft Office products

• Desire to work within a team environment

• Must be able to speak English 

• Medical terminology and office background preferred

• Able to operate computer terminal

• Ability to type 50 wpm

As we blend the organizations together, what remains consistent is our commitment to our reputation for quality, advanced imaging services, subspecialty radiologists and thoughtful, patient-centered care. Looking to the future, we know that our associates are the key to our company’s growth and success. No matter the individual role, each one of our associates excels in applying their talents and ideas to meet organizational goals.

 We are committed to quality, advanced imaging services, subspecialty radiologists and thoughtful, patient-centered care. Looking to the future, we know that our associates are the key to our company’s growth and success. No matter the individual role, each one of our associates excels in applying their talents and ideas to meet organizational goals.

 If you’re a person who is motivated to go above and beyond, inspired by working with the best and compelled to do the right thing, our organization is the right choice for you. 

 CDI is an equal opportunity employer; applicants are considered without discrimination with regard to race, color, religion, sex, national origin, age, disability or other statuses protected by state, local or other applicable laws.  This policy extends to all aspects of employment, including recruitment and hiring.

Country: USA, State: Minnesota, City: Saint Louis Park, Company: Center For Diagnostic Imaging.