General Manager III at Minneapolis

Job Description

Essilor of America, Inc. (Essilor), is the leading manufacturer and wholesaler of prescription lenses in the United States.

 

 
We currently have a General Manager III career opportunity with Twin City Optical (TCO) in Minneapolis, MN.

 

 

POSITION PURPOSE: Responsible for the leadership and management of the TCO Minneapolis facility with Essilor Labs of America (ELOA). Oversees all laboratory operations including production process management, quality and continuous improvement, equipment and maintenance, customer focus/service, safety and administration functions.  Achieves goals by providing direction, organization, coordination, communication and employee development.  Builds a cohesive team, leading by example and managing directly through lab supervisor and group leads. Coordinates with the sales force to grow the business.  Develops and takes appropriate action in managing the lab budget and meeting expected profitability by controlling labor, material and other costs.  This facility employs 78 full time personnel, runs approximately 1500 jobs per day, and generates approximately $20M in annual revenue.

 

PRIMARY RESPONSIBILITIES:
 Provides leadership that fosters teamwork, employee respect, empowerment, and open communication.  Recommends implements and coordinates with Shared Services “best practices” and policies that maximize employee development, training and performance. 
 Leads by example an obsession for customer service through own actions.  Builds strong partnerships with customers to understand their needs and deliver a top quality product.  Focuses team on monitoring changes in the market and customer base and implements effective marketplace responses. 
 Prioritizes and invests in the development of the organization and its people.  Ensures rewards reflect the value of the employee’s contribution to the business.  Ensures activities are in place to continuously develop departmental employees and assess future management/leadership potential.
 Identifies and implements optimal structure and core processes for lab manufacturing function. Continuously improves each to achieve efficiencies and help better meet changing customer needs. Coordinates, directs and manages all aspects of lab operations.
 Initiates activities that support ELOA strategies to achieve plan.  Champions and influences change efforts through direction and coordination of efforts and activities at multiple locations.
 Implements an optimal layout for the lab.  Ensures team leverages their knowledge of various equipment and employee capabilities to optimize workflow.  Ensures team works together to quickly alter workflow when required.  Follows standard operating procedures and suggests improvements to management.
 Provides team with aggressive and clear performance objectives directly tied to lab performance expectations for quality, productivity and growth.  Creates an environment that inspires the team to take personal ownership for achieving stretch goals and performance improvement.
 Implements cost effective systems of control over capital, operating expenditures, manpower, and labor costs.  Makes trade-off across the lab to balance demands and competitive pressures when investing in the lab and controlling expenses.
 Delivers against operational budgets, forecasts and profit targets.  Manages against key objectives

 

QUALIFICATIONS:
 Minimum 5 years progressive management experience in a custom made-to-order manufacturing environment
 Minimum 5 years demonstrated excellent customer relations; direct customer relationship experience required
 Minimum 3 years of managing exempt supervisory staff; demonstrated excellent employee relations required
 Minimum 3 years direct P&L accountability required
 Demonstrated abilities with successful implementation of manufacturing methods and process
 Bachelor degree strongly preferred

Job Requirements

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Country: USA, State: Minnesota, City: Minneapolis, Company: Essilor Labs of America.