Job Description
Do you have a passion for developing, implementing, and managing client project plans for technology solutions?
Convey is a leading provider of business services that automate a companys tax information reporting processes. Established in 1986, Conveys solutions are used by wide range of organizations including over half of the Fortune 100 Companies in the US.
Convey is a profitable, privately held company with consistent year-over-year growth over 26% for the past 5 years and a customer retention rate that is exceptional at 98%. The company is continuing to build a high performance culture that focuses on hiring the best people, who are eager to help Convey grow and make a difference through individual impact, drive and service excellence.
If you have a passion for being a self-motivated individual with a drive to ensure high level of quality and client satisfaction within project management as well as thrive in a fast paced environment centered on our clients, you must apply for this position! You will find the perfect opportunity to become a member of our Management team, be professionally challenged and growing and achieve the recognition and rewards for your contributions.
Our Project Manager will:
- Perform a seamless, documented and thorough transition of the customer from the implementation phase to account manager and managed service or support departments
- Create, track and manage projects of various sizes ranging from one to nine months in duration
- Complete configuration tasks
- Import and reconcile data based on client requirements
- Provide training as necessary on navigation in solution
- Act as primary point of contact during the implementation process for the customer
- Document entire implementation process including project plans, milestones, new software and business requirements, and issue lists
- Provide continual status reports concentrating on schedule, deliverables and project risks
- Work with various internal departments to ensure all tasks are completed in accordance to the project plan
- Develop customized project plans depending on the needs and complexities of the customer
- Identify and implement improvements to processes, documents, tools, reports, etc. to benefit the new customer implementation process
Convey Offers:
- Excellent working culture with a focus on professional development of our team members and recognition of a job well done
- Great people to partner with across the company who know and care about you, and a fun work culture where you feel like a member of the family rather than a number
- A chance for you to love what you do every day and reap the rewards from it
Job Requirements
- Perform a seamless, documented and thorough transition of the customer from the implementation phase to account manager and managed service or support departments
- Act as primary point of contact during the implementation process for the customer
- Document entire implementation process including project plans, milestones, new software and business requirements, and issue lists
- Provide continual status reports concentrating on schedule, deliverables and project risks
- Work with various internal departments to ensure all tasks are completed in accordance to the project plan
- Develop customized project plans depending on the needs and complexities of the customer
- Identify and implement improvements to processes, documents, tools, reports, etc. to benefit the new customer implementation process
- Brokerage Tax Operations a plus
Company Overview:
Country: USA, State: Minnesota, City: Minneapolis, Company: Convey Compliance Systems, Inc..
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