Job Description
Job Summary and MissionThis position contributes to Starbucks success by achieving sales and profit objectives for new and existing foodservice/licensed stores business by representing the coffee continuum within a geographic territory. This job
further manages and ensures contractual program implementation among customers/licensees. Models and acts in accordance with Starbucks guiding principles.
Summary of Key Responsibilities
Responsibilities and essential job functions include but are not limited to the following:
- Develops, presents, and negotiates the recommended portfolio of product, equipment, and merchandising solutions with accounts ensuring standards of brand, profitability, and account guardrails are achieved in a geographic area.
- Develops contacts and prospects that ensure long-term profitability for the company and customers. Develops and achieves maximum sales volume and and profit objectives consistent with projections for selling Licensed Stores.
- Increases territory sales and profitability through existing account development. Develops relationships with
key decision-makers. Evaluates customer objectives, and provides solutions to generate add-on sales and
profits. - Conducts strategic business reviews. Manages account retention.
- Manages and participates in effective communication and relationship development with brand champions at existing customers/licensees
- Identifies and manages new target account plans in conjunction with distributors, to close qualified leads and achieve new account goals for an assigned area.
- Manages store renovation sales and negotiation.
- Promotes and sells a product portfolio/initiatives through direct customer contacts and developed opportunities.
- Provides customers with price quotations and information regarding delivery and service.
- Ensures profitability by effectively managing asset costs and allocation among new and existing customers.
Job Requirements
Summary of Experience- Direct outside sales (3 years)
- Foodservice, franchising, licensing, hospitality, beverage, and/or consumer products (3 years)
- Foodservice distribution management (1 year)
- Ability to apply knowledge of multidisciplinary business principles and practices to achieve successful outcomes in cross-functional projects and activities
- Ability to communicate clearly and concisely, both orally and in writing
- Ability to balance multiple priorities and meet deadlines
- Ability to deliver customer satisfaction, which results in referrals, references and repeat business
- Ability to identify, track and target profitable customers
- Ability to work independently and as part of a team
- Ability to work variable hours, including evenings and weekends, and to travel extensively
- Basic skills in Microsoft Word, Excel and Access
- Knowledge of business planning and financial performance measures
- Ability to analyze problems and provide solutions
- Annual Managed Expenses $1-5 M
Puts the Customer First: Has a relentless focus on the customer. Understands what the customer wants and how to best deliver the experience.
Works Well with Others: Listens and communicates well with others within and outside of Starbucks. Creates a team environment that is positive and productive.
Leads Courageously: Takes personal responsibility to do the right thing, and persists in times of challenge or uncertainty. Adapts quickly to change and makes timely, thoughtful decisions.
Develops Continuously: Continuously seek opportunities to improve self and others. Leads with trust, honesty and commitment
to hire, coach and develop partners to achieve their potential.
Achieves Results: Understands what drives overall business success and is accountable to prioritize and deliver quality results. Demonstrates knowledge of core products and processes to get results. Anticipates obstacles and takes action to prevent or minimize their impact.
All Starbucks Job Descriptions are confidential and proprietary, and are to be handled in accordance with the Starbucks Standards of Business Conduct. Accordingly, job descriptions cannot be shared with individuals outside of the company without the written permission of the director Compensation, Starbucks Coffee Company.
Country: USA, State: Minnesota, City: Minneapolis, Company: Starbucks.
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