Sales Operations Specialist at Plymouth

Job Description

The Sales Operations Specialist, as the primary point of contact for operational needs for Sleep Number sales leaders in specified regions, is responsible for improving productivity and processes in the sales organization (stores and sales leadership) through innovative thinking, cross functional project participation and sales project team leadership. Further, they will manage sales vendors, sales operations projects, and key sales organizational and informational communications.

Responsibilities:

 

• Primary point of contact for operational needs including day to day support escalations, efficiency/productivity tools, and office set-ups.
• Independently solves problems pertaining sales support issues.
• Lead and participate in cross functional teams pertaining to sales projects on a variety of subjects as assigned.
• Identify and implement process efficiencies for stores, update sales policies and processes as a result.
• Educates and trains stores and Multi-Store Leaders in regards to policy, process, and operations.
• Develop and maintain sales vendor relationships, including financial tracking.
• Update, post and maintain all critical elements of the Sales Portal and Multi-Store Leader Portal to support ongoing sales operations. This includes, but not limited to: sales reporting, product, policy/procedure, incentives, event support.  Manage current content to ensure accuracy.
• Manages various Sales Operations/Support Force organizational tools, such as calendars, checklists, contact guides, help guides, and workload leveling.
• Manages store and sales leadership expense report process, responsible for driving efficiency in process.
• Manages Sales Operations aspects of store and sales leadership alignments, in partnership with Human Capital.

Job Requirements

• Minimum of 1 year retail background.
• Minimum of 2 years Sales Operations or Sales Support experience.
• Computer skills using Microsoft Office programs required.
• Ability to be flexible in an environment with constantly changing deadlines.
• Strong follow-up, attention to detail, and strong organization is a must.
• Ability to demonstrate strong problem solving skills.
• Demonstrated team-oriented and strong interpersonal skills.
• Excellent verbal and written communication skills.
• Bachelors degree required

Country: USA, State: Minnesota, City: Plymouth, Company: Sleep Number by Select Comfort.