Service Coordinator - Golden Valley, MN at Golden Valley

Description:

Job Description:Positions in this function coordinate the processes and activities that focus on restoring service after an incident occurs. Monitors environment health and the facilitation of high severity incidents to improve the state of service availability and continuity. Coordinates the efforts of all functions to complete scheduled jobs in a timely manner. Documents all problems (hardware, application, facility, etc.) and takes corrective action as required. Interfaces with other departments as required.UnitedHealth Group is a company thats on the rise. Were expanding in multiple directions, across borders and, most of all, in the way we think. Here, innovation isnt about another gadget, its about transforming the health care industry. Ready to make a difference? Make yourself at home with us and start doing your lifes best work.(sm)Primary Responsibilities:Company thought leader.Functional SME.Broad business approach.Resource to senior leadership.Develops pioneering approaches to emerging industry trendsProject management skills are helpful.Should be able to communicate with multiple levels.Should be able to work with offshore resources

Qualifications:

Requirements:

3+ years of experience as either a Developer, System Analyst, or Quality Analyst
Previous experience with SQL
Must be willing to be on call to help restore an application during production issues
HS Diploma/GED required
Assets:

Previous experience working with web portals
Experience with HPSM (Hewlett Packard Service Manager)
Experience in a production support role
Knowledge of health care is a plusUnitedHealth Group is working to create the health care system of tomorrow. Already Fortune 25, we are totally focused on innovation and change. We work a little harder. We aim a little higher. We expect more from ourselves and each other. And at the end of the day, were doing a lot of good.Through our family of businesses and a lot of inspired individuals, were building a high-performance health care system that works better for more people in more ways than ever. Now were looking to reinforce our team with people who are decisive, brilliant - and built for speed.Come to UnitedHealth Group, and share your ideas and your passion for doing more. We have roles that will fit your skills and knowledge. We have diverse opportunities that will fit your dreams.Diversity creates a healthier atmosphere: equal opportunity employer M/F/D/VUnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. In addition, employees in certain positions are subject to random drug testing.
Country: USA, State: Minnesota, City: Golden Valley, Company: UnitedHealth Group.