Job Description
Business Analyst
Advancements and growth have led to an exciting opportunity in our Technology Solutions Group – Automotive Team for a Business Analyst.
Roles and Responsibilities:
- Gather and document business requirements for assigned projects.
- Development of the technical portion of the Statement of Work.
- Be a liaison between the technical team, the external customer, and Client Services.
- Manage multiple initiatives simultaneously.
- Become a subject matter expert on assigned customer’s data, as well as our common processes and methodologies.
- Work with development, business personnel, and QA team to develop and execute plans to test and validate applications.
- Facilitate the creation of Web site wireframes for customer approval.
- Development, communication, and monitoring of project timelines.
- Identifying and completing the Change Order process and manage project to budget.
- Definition and management of customer expectations and relationship building.
- Communicate customer expectations and project requirements to the technical team.
- Lead and provide improvement recommendations on business processes.
- Train and/or mentor other team members, peers, and customers.
- Participate in customer presentations as necessary.
Job Requirements
Qualifications:
- BS/BA in Computer Science or Business, preferred
- Five plus years business and project management experience
- SQL query language experience a plus
Skills and Abilities
- Analytical and problem solving skills.
- Excellent verbal and written communication skills.
- Ability to interact professionally with a diverse group, including customer contacts, executives, managers, and subject manager experts.
- Able to organize, coordinate, and direct users and teams.
- Ability to use query tools and understand relational database structures and web site development.
- Understanding of the BIW TSG Customer Delight Process.
- Organization and time management skills.
- Negotiating skills.
Country: USA, State: Minnesota, City: Minneapolis, Company: BI WORLDWIDE.
Комментариев нет:
Отправить комментарий