Customer Service Representative at Saint Cloud

Job Description

Classification: Customer Service

Compensation: $10.00 to $12.00 per hour

Join an expanding firm who has been in business since 1889 as a Customer Service Specialist!Customer Service Specialist supports retention and growth of company branches by establishing and maintaining customer billing and account maintenance. ESSENTIAL JOB TASKS AND ACTIVITIESBranch Service SupportFields inbound inquiries to assist in the timely resolution of all customer service, billing and maintenance issues.Provide new customer set-up and ongoing maintenance of pricing, billing and adjustments.Maintains digital customer contract updates and adjustmentsProcesses daily invoice changes to strive for 100% accuracy in customer billing.Supports the branches by coordinating and ensuring accurate billing is complete for the on time installation of all new accounts and special billing requests. Generates branch invoices, documents and reports as required within the time frames required for successful completion. ORGANIZATIONAL FUNCTIONSAssists supported branch staff and management with billing change activities geared toward achieving financial objectives. Actively follows all safety training and corporate safety compliance programs and conducts day-to-day work in a safe and responsible manner.Team and Work OrientationThis position will be expected to work with various individuals and teams within multiple branches to collaboratively support, develop, and execute customer billing efforts. Work EnvironmentThis position will have an assigned workplace and will be expected to work in an office environment. Visits to production floor will not be regular. Production floor will have loud noises, heat, and hazardous equipment in use. Route rides and customer meetings for training and customer interaction may also be required.

Job Requirements

- Advanced CSR / Customer Service Experience Strong Ability to Multi-Task Basic Switchboard 10 - 30 Lines Order Entry / Data Entry/ Order Entry MS Access MS Word MS Excel

OfficeTeam is the worlds leader in specialized administrative staffing, offering job opportunities ranging from executive and administrative assistants to customer service representatives, receptionists and general office support. We are faster at finding our administrative professionals great job opportunities because our staffing managers connect with nearly 90,000 hiring managers in North America every single week. Additionally, we provide one of the industrys most competitive training, benefits and compensation packages. Contact us today at 1.800.804.8367 to learn why Fortune magazine just ranked us #1 in our industry on their list of Americas Most Admired Companies. OfficeTeam is an Equal Opportunity Employer. Apply for this job now or contact our branch office for additional information: Office Location Information.
Country: USA, State: Minnesota, City: Saint Cloud, Company: OfficeTeam.