Help Desk Specialist at Minneapolis

Job Description

Help Desk Specialist Contract to Perm Minnetonka, MNOur client is looking for a Help Desk Specialist to provide world class customer service experiences to the variety of internal SJM clients. Key to the success of this position are the individuals communication skills and customer service skills. Technical experiences or a strong interest and aptitude for technology is also required.Help Desk Specialist Requirements:Must be able to follow directions and scripts as well as work by a defined process. Should have IT/Technical knowledge aptitude and or interests in technology. Worked with different software programs; at least have an understanding of basic functionality. Prior help desk experience is helpful Help Desk Specialist Key Skills:Spanish speaking candidates are preferredStrong customer service & oral communication skillsTechnical Aptitude & interestsAbility to follow policy & directions (or scripts)Document questions/answers (written communication skills)College degree (preferred, not required)Schedule: Monday to FridayShift times are flexible (1:00-10:00pm) (11:00-8:00) (8:00-5:00) and possible (Saturday through Wednesday 9:00-6:00)Training Requirement - Mon - Fri , 8 am - 5 pm, first 2 weeksFollow us on our BLOG to see more jobs like this: minnesota.vereduscorp.com/ Why VeredusCandidates work with a professional Recruiter whose average experience is eight years in the industry. That means they have intimate knowledge of the Information Technology industry and market trends - who is in demand now and who will be next. Your Veredus Recruiter will lead you through a thorough screening process in order to understand your skills, experience, needs, and desires. They also counsel their candidates in resume writing, interviewing, and career planning so when theres a position you really want, youre fully prepared to get it. Additionally, Veredus provides full benefits starting Day 1, and at virtually no cost to you. : Medical : Dental : Vision : 401K : Life Insurance ($20,000 benefit): ATOP - Accrued Time Off Program: Consultant Lunches and Outings : Consultant Web-Site: Name Plates: Care packages/Survival packs: Dedicated Consulting Services RepresentativeVeredus has been recognized as one of the Best Staffing Firms to Work For by Staffing Industry Analysts the last 3 years in a row. Nervous about an upcoming interview Want to be as prepared as possibleClick on the link below and you will have access to the Veredus Interview Prep Video - culled from hundreds of years of collective experience in preparing candidates for that all important job interview:http://vereduscorp.com/career-center/ Veredus Corporation is an EEO/Affirmative Action Employer M/F/D/V.Drug testing may be required; please contact Recruiter for more information.#CB#

Job Requirements

 
Country: USA, State: Minnesota, City: Minneapolis, Company: Veredus.