Network Engineer at Minneapolis

Job Description

This position will support MoneyGram Internationals customers, stakeholders, partners, staff and overall business strategy through the servicing and management of its technological resources. The incumbent will participate in projects, create/maintain documentation, and create documentation for use by engineers and operations teams. This position will work with other engineers to design and build environments to proper standards with associated documentation and processes, while also serving as a level of escalation by assisting Operations team(s) who support the environments.

Specific Responsibilities;

• Gather requirements from end-users and other key stakeholders to ensure that existing and new technology solutions are in alignment with business needs, and Enterprise Architecture defined technology capabilities.
• Design and build technology environments to proper standards with associated documentation and processes and aligned to business requirements. This includes leading and managing projects in adherence with the PMO framework, participating in vendor management, creating/maintaining documentation, and helping to create standards and documentation. Repeatable solutions will have a service request defined to initiate and fulfill. Develop and report metrics and KPIs as appropriate.
• Operational readiness: Utilize best practice for how products should be prepared before they are released to production. Ensure that proper support documentation is created and provided to the Operations teams prior to turning over support. Maintenance and patching of vendor supplied systems.
• Partner with Application Development teams on common projects and goals. This may include, but not limited to: deployment and management of appropriate components through the SDM lifecycle, optimization for specific platforms and physical configurations, performance tuning, and oversight of deployment into each environment.
• Assist IT Operations to analyze data related to supported systems (including critical events), and make recommendations. Provide on-call support as an escalation point from level 2 Operations teams, or in SEV1 situations.

• Education: Bachelors Degree or equivalent field experience
• 7+ years IT Operations and/or Engineering experience with increasing levels of responsibility.
• In-depth understanding of the criticality of existing environments when leading/managing projects, software and/or hardware as it relates to the business needs, customers, partners and staff - including the ability to quickly ascertain critical and urgent issues.
• Knowledge of the inputs and outputs associated with Enterprise Network environments, i.e. applications, servers and workstations what effect changes would have, who to contact, etc.
• In depth understanding of the criticality of maintaining a stable Network environment to support business needs
• Excellent written and oral communication skills. Ability to communicate technical information to non-technical personnel.
• Ability to prioritize and handle multiple tasks. .
• Availability to participate in on-call support as an escalation point from IT Operations or in high-severity incident situations.

Preferred:

• Certification related to field: CCNP or equivalent experience
• Expert knowledge of Cisco Route/Switch Platforms.
• In depth knowledge of load balancing concepts, F5 experience a plus
• In depth knowledge of Firewalling Technologies: Cisco, Juniper and Palo Alto Networks
• In depth knowledge of WAN connectivity solutions with MPLS and Ethernet Services
• In depth knowledge of engineering solutions with routing protocols such as OSPF, EIGRP and BGP
• Experience engineering solutions with WAN optimization platforms such as Riverbed and Cisco WAAS
• Experience engineering solutions for Wireless Access, Aruba experience preferred
• Experience with core Network Services Tools such as Infoblox, Cisco ISE, Cisco TACACS is preferred

Job Requirements

 
Country: USA, State: Minnesota, City: Minneapolis, Company: MoneyGram International.